How to Use Chatbots to Improve Recruiting

chatbots for recruitment

If they meet your requirements, the chatbot could then schedule an interview with a human recruiter. The Artificial Intelligence (AI) recruitment chatbots and assistants chatbots for recruitment guide the potential candidates quickly through application functions. The ability to answer queries in NLP makes the conversation closer to human interaction.

How AI-Powered Tech Can Help Recruiters And Hiring Managers … – Forbes

How AI-Powered Tech Can Help Recruiters And Hiring Managers ….

Posted: Wed, 15 Mar 2023 07:00:00 GMT [source]

A good recruitment experience means reducing the time between the candidate applying to the role till they hear the decision the employer made. There will be some questions that can’t be answered by a bot and need a one-on-one conversation with a human being – luckily, bots can be programmed to hand over the conversation to a real person when they get stuck. You can even gauge how effective your job adverts are – if someone’s viewed a job but hasn’t applied, get your chatbot to ask them why, and you’ll be mining data which will help you improve your strategy and fill vacancies quicker. To build a good user experience, we modelled the flow from the candidate’s perspective.

Staying updated with evolving chatbot technologies and trends

It asks candidates a series of pertinent questions about their skills and experience, as well as fielding questions from the candidates’ side. Recruiters utilising tools such as Mya will be able to assess high volumes of candidates with minimal effort. “There’s no question to chatbots for recruitment me that technology can and should be used to match people to jobs,” he says. AI-powered chatbots are already being employed in innovative ways by recruitment agencies and enterprise HR, to help companies deal with some of the more basic and repetitive tasks in the process.

How chatbots are changing the recruitment game?

Recruitment chatbots can quickly process and screen applications based on pre-defined criteria or customizable rules. This can help in identifying suitable candidates faster and more effectively.

Chatbots can improve predictive analytics, by gathering information about each candidate. They can examine employee lifetime value, which means predicting how long the candidate will stay with the company and how likely they are to be promoted. Organisations want to ensure the people they hire are the right ones, fitting in their company culture. This part is extremely important because employees that quit can cost the company three to six times more than it does to hire them. The new trend in recruitment is chatbots, and they are revolutionizing the industry. These advancements in recruitment software have simplified the recruitment process and the introduction of analytics has improved the prediction of the candidate fit.


These are bots that use natural language processing to have initial conversations with candidates. Many forward-thinking recruiters now use dedicated candidate rediscovery tools. This AI-powered software can quickly and effectively search a database of previously registered candidates to pinpoint the best matches for new roles. “You might even be potentially rejected from the job because of questions about gratitude and personality,” they said. Underlying prejudice in data used to train AI can bake bias and discrimination into the tools in which it’s deployed.

We’ve already seen gamification used in assessing an interviewee’s skillset, so this seems like a natural and easily-adopted next step. For companies proactively looking to hire a diverse range of employees, any inherent bias embedded in machine learning could make it difficult for AI to deliver the rich, diverse pool of talent they want to be able to choose from. This can make it challenging to use AI in chatbots – if the AI can’t understand what the candidate is saying, the candidate could get frustrated and give up on the recruitment process.

How AI can change recruitment?

AI allows recruiters to use the power of data to make better decisions. AI for recruitment can assist in sourcing and screening candidates, analyzing resumes and job applications, conducting pre-employment assessments, and even predicting candidate success and cultural fit.

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