Thank you for choosing our products! To ensure a smooth and satisfactory shopping experience, please take a moment to review our shipping policy.

1. Shipping Partners: We partner with reputable courier services to deliver your orders safely and promptly. Our current shipping partners include .

2. Shipping Regions: We currently ship to addresses within India. Please note that we do not offer international shipping at this time.

3. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may be slightly extended.

4. Shipping Time: Once your order has been processed, the estimated shipping time is 3 to 7 business days. Please note that this is an estimate, and actual delivery times may vary based on your location, courier service performance, and other factors beyond our control.

5. Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. The shipping cost will be displayed at checkout before you complete your purchase.

6. Free Shipping: We offer free shipping on orders over [INR Y]. Free shipping eligibility is determined after any discounts are applied.

7. Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your shipment on the courier service’s website.

8. Delivery Attempts: Please ensure that someone is available at the shipping address to receive the package. In case of delivery failure, the courier service will make multiple attempts to deliver the package. After a certain number of unsuccessful attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.

9. Address Accuracy: It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address before completing your purchase. We will not be responsible for packages delivered to an incorrect address provided by the customer.

10. Shipping Delays: While we strive to deliver your orders on time, please understand that unforeseen circumstances such as weather conditions, public holidays, and other external factors may cause delays. We appreciate your patience in such situations.

11. Damaged or Lost Items: If your order arrives damaged or if the package is lost in transit, please contact our customer support team at [customer support email] within [X] days of receiving your order. We will work with you to resolve the issue promptly.

12. Returns and Refunds: For information on returns and refunds, please refer to our [Return and Refund Policy].

If you have any questions or concerns regarding our shipping policy, feel free to contact us at ecoglow712@gmail.com.

Thank you for shopping with us!

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